D2DHQ

D2DHQ reminder opt-in

D2DHQ, operated by East Holdings LLC, sends its own service reminders to help homeowners reconnect with their rep through D2DHQ. D2DHQ controls the consent flow and message wording. These messages do not contain customer-written promotions.

An in-person choice, verified by phone

  1. The rep hands the homeowner the device running D2DHQ Knocker. The homeowner enters their own mobile number.
  2. The homeowner reads the consent statement and enables a checkbox that starts unchecked. Consent is optional and is not a condition of purchase.
  3. After the homeowner taps “I agree — text me,” D2DHQ sends a six-digit verification code to that number.
  4. The homeowner enters the code on the device. The code expires after 10 minutes, allows five attempts, and cannot activate another contact’s consent.
  5. Reminders begin only after verification. Replying STOP revokes consent and cancels pending reminders. HELP returns D2DHQ support information.

The consent statement

I agree to receive text messages from D2DHQ about my follow-up request, including reminders to contact my rep through D2DHQ. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for support. Consent is not a condition of purchase. I am the owner or authorized user of this mobile number. D2DHQ will send a verification code that I must enter on this device before reminders begin. My mobile information and consent will not be shared with third parties for marketing.

D2DHQ records the statement accepted, the time, the account and rep who facilitated the request, and the verification outcome. The verification code is not stored in readable form.

The device flow

Homeowner enters their own number and accepts D2DHQ reminders
Homeowner enters their own number and accepts D2DHQ reminders
Homeowner enters the code sent to their phone
Homeowner enters the code sent to their phone

Example messages

D2DHQ: 123456 is your code to confirm service reminders. Enter it on the device where you opted in. Expires in 10 minutes. Reply STOP to opt out, HELP for help. Msg & data rates may apply.

D2DHQ: Your follow-up is ready. Contact your rep through D2DHQ: https://www.d2dhq.com/h/[private-link] Reply STOP to opt out.

D2DHQ: Your reply is saved. Contact your rep through D2DHQ: https://www.d2dhq.com/h/[private-link] Reply STOP to opt out.

These are illustrative codes and links. Message frequency varies. Message and data rates may apply. Reminders contain a private D2DHQ contact link, not a third-party promotion.